At Origin we are providing good energy in more ways than one. It’s our people that are working hard to support our customer and communities across Australia every day.
Frances (Fran) Frost has worked at Origin’s Eraring PowerStation (EPS) in NSW for over 31 years. She still gets excited to jump in her car, make the short drive to the power station, and be greeted by her workmates to kick off another day.
For Fran, no two days are the same and she knows that to get the job done and the best outcome for your customers, you’ve got to build a strong rapport with your teammates. “If you’re like me and spend so much of your life at the one workplace you quickly learn that work becomes family and the knowledge you’ve gained over the years becomes invaluable to your team,” Fran said.
It’s through her role as EPS site facilities coordinator that she learnt how powerful genuine connections can be. Volunteering through the Origin Energy Foundation has been a great vehicle to grow connections with the local community and help those in need.
Every fortnight (when rostered on) Fran jumps into her car, heads over to the local Meals on Wheels volunteer hub, collects her kit, and delivers food to some of the locals. She gets to chat, check-in, and make sure everyone is okay before she heads off to the next stop. Fran said “if it wasn’t for the ongoing support, we receive through the Origin Energy Foundation, we might not have been able to continue delivering food, and this is something I am grateful to Origin for. “
It’s the time spent making deliveries that she attributes to her deeper understanding of customers’ needs and over time has learnt how she can best support them by doing her bit to keep the PowerStation humming along smoothly.
With the support of our philanthropic arm, the Origin Energy Foundation, and people like Fran, we’re continuing to support our community. The Origin Energy Foundation has helped Origin employees volunteer 6,000 hours back into the community this financial year (FY20′). Fran said, “the opportunity to volunteer and donate my time to make others smile is what keeps me aiming for the best outcome for our customers”.
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