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Change 85

Self meter reads

Schedule a catch up with your meter.

Really into DIY? You don’t have to wait for us to come and read your meter, you can take control and do it yourself. Doing your own meter read allows you to track your cost, usage and see your predicted bill amount, any day of the week.

Here’s how to do it:

  • Prepare – If you’re on the app, you’ll find ‘Read my own meter’ under the ‘Account’ menu. If you’re on the website, go here. Select your account and make sure the serial number matches the one on your bill.
  • Find your meter – If you’re in a unit, townhouse or warehouse, your meter is most likely outside. If not, try your hallway, laundry, garage, porch or external wall. If you’re in an apartment, find out how to get access by chatting to your body corporate, building manager or real estate agent.
  • Identify – Check the serial number matches the one in the app or on the website.
  • Record – It’s as simple as entering the numbers. Not sure about what type of meter you have? We’ve got you covered.

And that’s it. You can use this info to see your cost to date, to get an estimated bill reissued or to order your next bill early.

Ready to do your reading now?