New research reveals Aussies like predictability

21 March 2016

New research from Origin has shown that Aussies hate surprises and crave control over bills, careers and love lives. 

Forget being swept off your feet, new research from Origin reveals that 43% of Australians are uncomfortable with surprises and prefer predictability in many aspects of their life.1

Energy bills top the list of unwanted surprises (85%). The cost of home repairs (84%), public transport (81%), traffic (81%), the weather (67%) and careers (64%) were also identified as areas where most Australians dislike unpredictability. 

Predictablity and control bring happiness

The research shows that most Aussies would be a happier if we had more control over their lives, with almost three quarters of Aussies (73%) reporting they feel happier when they have more control over their energy bills, their jobs (65%) and their love lives (63%).

The research coincides with the launch of Origin’s new Predictable Plan - an Australian first energy plan that allows people to pay a fixed amount for their electricity or natural gas each month for one year (our Fair Use Policy applies if your usage is excessive or unreasonable), providing customers with the predictability they crave.

The research also reveals that an unexpected energy bill would cause almost three quarters of Aussies (71%) to feel less in control of their finances, and less confident with their ability to manage their budget (67%). 

The new option has been recognised by consumer survey group Canstar Blue as being a ''game-changer' in Australia.

Read the full story from Canstar Blue

Find out more about Predictable Plan

Call us to discuss your tailored plan on 13 24 61 or request a call back.


“ Predictable Plan is an energy plan that allows people to pay a fixed amount for their electricity or natural gas each month for one year, providing customers with the predictability they crave."


Other key findings from the research include:

  • Across the generations – Younger generations prefer predictability in their careers with Gen Y believing it will lead to greater happiness (76%), compared to the Baby Boomer generation (54%).
  • Unadventurous foodies – We are a nation of fussy eaters, with almost half the nation (48 per cent) not wanting to find unexpected flavours in their meals (e.g. parsley and chilli)
  • Surprising relationships – Two thirds (63%) of Aussies feel uncertain or worried by receiving a surprise from their boss but more than three quarters (77 per cent) are excited to hear that a surprise coming from their partner or a close friend
  • Gender difference – More women (70%) than men (59%) prefer to be surprised when it comes to receiving gifts.

We like insight into the future

Australian Psychologist and author Meredith Fuller says, “Not knowing what lies ahead can often make us feel uncertain and unhappy.

“When we have some degree of insight into the future – whether it's in our careers, knowing what time the bus will come or what our monthly household expenses will be – we feel more positive, manage stress, and are able to plan. While we can’t predict everything that comes our way the new Origin plan is an example of being able to control one element of our lives, which ultimately contributes to a greater sense of happiness.” 

Predictable Plan is available to new and existing Origin customers and is tailored to each customer’s usage profile over time. Based on at least three months of historical usage, the Plan also gives customers the option to pay fortnightly or monthly via direct debit. An added benefit of Predictable Plan is that is has no exit fees or lock-in contracts, so you are free to leave at any time.

Jonathan Briskin, Origin’s GM Retail says, “The research shows that as a nation we are craving predictability and control in many areas of our lives.

“Origin’s new Predictable Plan will mean no more nasty surprises when the bill arrives, and will help give people more confidence in the budgets they set.”

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1. Survey of 1,021 Australian residents conducted by McCrindle research between 25 – 29 January, 2016.

 

[1]  Seven out of 10 Australians feel anxious about receiving unexpected energy bills - Survey of 1,021 Australian residents conducted by McCrindle research between 25 – 29 January, 2016

 

 

[2] Data source as above

[1]  Seven out of 10 Australians feel anxious about receiving unexpected energy bills - Survey of 1,021 Australian residents conducted by McCrindle research between 25 – 29 January, 2016

 

 

[2] Data source as above

[1]  Seven out of 10 Australians feel anxious about receiving unexpected energy bills - Survey of 1,021 Australian residents conducted by McCrindle research between 25 – 29 January, 2016

 

 

[2] Data source as above

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