Origin mobile app

Samsung Galaxy S9 and Apple iPhone Xs mobile phones side by side, both running the new Origin app

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Make a payment on the go with the tap of a button, check in on your usage, or see when your next bill is due.

Our app works best with devices running Android 8 or higher, or iPhone 6 and above running iOS 11. You'll need to be registered for My Account to use the app, simply download to your device and log in using your My Account details.

You asked us to make it easier

 
 
 

Know what you use

Keep an eye on your charges and help banish bill shock. Get a breakdown for your most recent billing period (or one from the past) and switch between cost or unit view, so there's no nasty surprises when a bill arrives.

 

Usage app screen with graph and yellow bars.

 
 

Fast one-tap payments

Paying your bill may not be fun, but at least it can be hassle-free. With just one tap, you can use a saved credit or debit card to make a partial or full payment.

Make a payment screen with credit card payment options from Origin Energy app for Android

 
 

Get the push you need

Push notifications are your personal assistant. Get a heads up if there's a new bill, a payment due or a prediction of how much you're about to use. Predictions for smart meters only, boss-level life admin for all. 

Two push notification dialogue boxes from Origin app alerting a customer about a bill with the due date and payment amount

 
 
 

Go sunny side up

Get all the good feels when you go solar. See (and show off) exactly what you've fed back to the grid alongside any credits you've earned on the way. 

Usage app screen with graph and yellow and green bars.

 
 
 

Bills from now, or then

If there are bills in your past, now you can see them! Look back on what they cost and exactly when they were paid. Heck yes, history. 

The view bill history screen from the Origin app which shows the date a bill was received, the amount and the a downloadable PDF

 

From your meter to us

Capture your own meter reading and send it straight to us. Eligible customers (one property, one energy type) give this feature a shot the next time you're in the app. But why? Because it could earn you some serious savings – we could even reverse your bill and send a new one overnight. 

 
Self meter reading screen from the Origin app which let's a customer add their current reading to potentially get a reduced bill

 

Feedback changes things

What's working well? Are there things we could do better? Do you have a little wishlist? We're always under development – and you can help guide our direction right there from your app. 

 
 
Sad, happy, thumbs up and speech bubble emoticons for feedback
 

No smartphone? No worries.

You can log in to My Account through your web browser and manage your account on your computer any time.