Customer first

We talk about “customer first” but what does that really mean? For us, it means that when we make a decision about how we operate, how we service, help and supply our customers, we think about what meets the needs of our customers.

Flexible payment options

With EasiPay, you have the option of paying your bills weekly, fortnightly or monthly.

No door knocking 

We don't cold call or drop in unexpectedly. We'll only turn up if you've asked us to.

Longer call centre hours

We're open weeknights and Saturdays because we know you're busy. Contact us and we'll be happy to help.

Financial assistance

Life can change in unexpected ways. Our Power On program helps when finances become difficult.

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We sell electricity and gas

We supply energy across Australia, selling electricity, natural gas and LPG to more Australian households than any other energy company.

In Australia, getting energy at the flick of a switch is a must for households and industry. Making sure that switch works every time is all we think about. It takes a lot of planning and expertise to meet today’s energy needs.

We sell gas and electricity into the National Electricity Market (NEM) and buy what is required to meet our customers' needs.

Electricity and natural gas

We sell green energy

We're Australia's leading provider of GreenPower and Green Gas products.

GreenPower is an electricity matching program where you decide a percentage of your electricity usage for Origin to match with renewable energy back into the grid. Renewable sources can include wind, mini hydro, solar, and biomass and biogass.

As part of the independently audited Carbon Reduction Scheme, our Green Gas program offsets the greenhouse gas emissions from your natural gas or LPG use.

Green energy

LPG in Australia and the Pacific

We supply LPG to homes and businesses across the country, with distribution networks in every Australian state and territory.

We're also the major supplier of LPG in the Pacific. We trade as Fiji Gas in Fiji and as Origin Energy in our other Pacific locations, including Papua New Guinea, the Solomon Islands, Vanuatu, Samoa, American Samoa, the Cook Islands and also Vietnam.


We offer solar solutions

We're also proud to be one of Australia's largest installers of solar photovoltaic rooftop systems.

Solar solutionsSolar solutions

The Newcastle LPG Terminal Emergency Response Plan (69 pages) provides guidance on actions required to address physical emergency incidents either at or outside the terminal.