Got a complaint or want to dispute a payment or practice?
Please let us know so we can get it resolved.
You can lodge a verbal complaint with your procurement representative (in person or on the phone) or send us a written complaint.
Please provide all details of your complaint or dispute, so we can resolve it as quickly as possible.
We'll respond to all complaints and disputes within 10 business days, although the timeframe to resolve complaints and disputes will depend on the complexity of the issue.