Origin will donate $100,000 to support communities impacted by floods, provide support to affected customers, and match Origin employee donations made to fund relief efforts.

Origin CEO Frank Calabria said, “These floods are having a devastating impact across many Queensland and New South Wales communities. The recovery for some is going to be long and difficult, which is why we are committed to supporting our customers and impacted local communities both over the short and long term. 

“We are offering tailored assistance to all of our affected customers, matching all employee donations to the Salvation Army Flood Appeal, and providing direct support to impacted small businesses through BizRebuild.”

Origin will be donating $100,000 to the BizRebuild program that provides up to $2,000 vouchers to local businesses they can spend on much needed equipment, plus an additional $500 to spend on local legal, accounting and business advisory services to help with business recovery plans.

Both residential and small business customers who have been impacted by the floods can access support through Origin’s Power On program. Where a customer’s property has been destroyed or they are unable to live or work in their property for an extended period, Origin will be offering additional bill relief.

“I encourage any customers who have been impacted by the floods and are in need of financial support to contact us so that we can assist,” Mr Calabria said.

Customers can contact Origin via phone or LiveChat on Origin’s website, where they can also easily request payment extensions and set up payment plans online via My Account. 

Origin employees who volunteer for flood recovery efforts are eligible Endorsed Volunteering Leave, and any donations made by Origin employees to the Salvation Army Flood Appeal will be matched by the Origin Energy Foundation.


Stuart Osbourne

M: +61 427 586 401