19 June 2020

Origin lowers electricity and natural gas prices for customers in NSW, SA, QLD and ACT

Most Origin customers across New South Wales, Queensland, South Australia and the Australian Capital Territory will pay less for their electricity and natural gas from July, in annual price changes announced today.

Victorian prices are reviewed on 1 January every year, so there are no changes to prices in that state at this time.

Origin Executive General Manager Retail, Jon Briskin said, “We’ve seen increased pressure on household budgets with the economic impacts of COVID-19 and higher electricity use with people at home more, so we are pleased to be able to provide some relief to customers through lower energy prices.

“Price reductions differ by location, with customers across Queensland and South Australia seeing average reductions in their electricity prices in the range of 4 to 5 per cent. Across NSW, where electricity network costs have risen by approximately 2 to 3 per cent for residential customers, Origin will absorb some of these additional costs so that most NSW customers do not receive an increase.”

Price changes differ between each state depending on wholesale and network costs. This year, wholesale electricity costs went down in all states driven by more renewables coming online. Electricity network costs have fallen in Queensland and South Australia, while they have increased across NSW and the ACT, offsetting reductions in wholesale electricity costs.

Summary of Origin electricity price changes from 1 July 2020

 

Residential Customers

Average % tariff change

(estimated annual cost impact)

Small Business Customers

Average % tariff change

(estimated annual cost impact)

Queensland1

- 5.1% (-$88)

- 4.4% (-$194)

South Australia2

- 5.6% (-$127)

- 5.5% (-$372)

New South Wales3

- 0.6% (-$12)

- 0.7% (-$32)

Australian Capital Territory4

-0.4% (-$7)

-0.1% (-$10)

The wholesale cost of natural gas has decreased across the country, while gas network costs vary between different regions. All natural gas customers across Australia will see a price reduction, with the exception of residential customers in South Australia where Origin will absorb an increase in network gas costs to keep prices flat.

Summary of Origin natural gas price changes from 15 July 2020

 

Residential Customers

Average % tariff change

(estimated annual cost impact)

Small Business Customers Average % tariff change

(estimated annual cost impact)

Queensland5

-0.3% (-$2)

-2.7% (-$116)

South Australia6

No change

-1.8% (-$119)

New South Wales7

-7.1% (-$55)

-7.8% (-$384)

Australian Capital Territory8

-1.2% (-$16)

-2.1% (-$166)

We continue to provide additional support to customers who have been financially impacted by COVID-19, and I would encourage anyone in this situation to contact us so we can help out,” Mr Briskin said.

“Under additional protections put in place for customers impacted by COVID-19, we have paused all late payment fees and are not disconnecting or default listing any customers in financial distress until at least 31 July.

“We also continue to support customers through our hardship program, providing access to personalised payment plans, home energy advice and access to financial counsellors.”

Customers can find more information about payment options and assistance on Origin’s website.

 

1 Weighted average movement based on all tariffs in Energex region. Estimated cost impact based on average annual consumption.

2Weighted average movement based on all tariffs in SAPN region. Estimated cost impact based on average annual consumption.

3Weighted average customer bill movement for all Origin residential electricity customers in New South Wales across all distribution zones, across all tariff types based on average consumption.

4Weighted average movement based on residential customers on all tariffs in Evoenergy region. Estimated cost impact based on average annual consumption.

5Weighted average customer bill movement for Origin residential and small business natural gas customers across all QLD gas network areas. Estimated cost impact based on average annual consumption.

6Weighted average movement based on residential and small business customers in SAPN region. Estimated cost impact based on average annual consumption.

7 Weighted average movement based on Origin residential and small business customers across all NSW network areas. Estimated cost impact based on average annual consumption.

8Weighted average movement based on residential and small business customers in ACT. Estimated cost impact based on average annual consumption .


Media 
Stuart Osbourne
M: +61 427 586 401