Contact Us

For home - electricity & natural gas

7 am to 9 pm, Monday to Friday
13 24 61

If you'd like an interpreter, call
1300 137 427

If you're calling from overseas, call
+61 3 8635 3485

Send us an enquiry and we’ll endeavour to get back to you within 48 hours.


For business - electricity & natural gas

8 am to 6 pm AEST, Monday to Friday
1300 661 544

If you’re a large corporate customer, you can contact your account manager on 13 23 34 Monday to Friday, 8:30 am to 5 pm AEST.

OR send us an enquiry and we’ll endeavour to get back to you within 48 hours.


For power outages or emergency - electricity & natural gas

In the event of an emergency that threatens someone’s life or property, please call 000 straight away.

If you’re experiencing a power or gas outage, you can contact your local energy distributor.


For solar, hot water, heating and cooling

8 am to 6 pm AEST, Monday to Friday
1300 791 468

OR send us an enquiry and we’ll endeavour to get back to you within 48 hours.


For LPG

8 am to 6 pm AEST, Monday to Friday
13 35 74

OR send us an enquiry and we’ll endeavour to get back to you within 48 hours.


Do you have a problem or complaint?

We really appreciate your feedback. It helps us provide our customers with the best possible service. So if you feel that our service hasn’t been up to scratch, we have a process to ensure your issues are heard – and taken care of quickly, too.

Find out more

‘Do Not Call’ register

If you’d prefer not to receive any unsolicited phone calls, register your details with the Australian Communications and Media Authority. Of course, companies who have your consent to call you (which may include us), and some exempt organisations may still get in touch with you over the phone from time to time.

If you'd prefer not to receive marketing and special offer communications from Origin, you can join our Do Not Market list by calling 13 24 61.

Register for Do Not Call

Sydney Head Office

Level 45, Australia Square
264-278 George Street,
Sydney NSW 2000

Telephone
(02) 8345 5000

Fax
(02) 9252 9244


Adelaide

100 Waymouth Street,
Adelaide SA 5000

Telephone
(08) 8217 5211

Fax
(08) 8217 5768


Brisbane

Coronation Drive Business Park
Level 3, 135 Coronation Drive,
Milton QLD 4064

Telephone
(07) 3867 0202

Fax
(07) 3369 7840


Melbourne

321 Exhibition Street,
Melbourne VIC 3000

Telephone
(03) 9652 5555

Fax
(03) 9652 5553

Corporate & Operations

Commercial & Industrial

Level 13, 1 King William Street,
Adelaide SA 5000

Telephone
(08) 8217 5800

Fax
(08) 8217 5855


Exploration & Production

Coronation Drive Business Park
135 Coronation Drive,
Milton QLD 4064

Telephone
(07) 3858 0600

Fax
(07) 3369 7840 


Energy Pacific

Level 45, Australia Square
264-278 George Street,
Sydney NSW 2000

Telephone
(02) 8345 5000

Fax
(02) 9252 8633


Asset Management

Level 5, 1 King William Street,
Adelaide SA 5000

Telephone
(08) 8217 5211

Fax
(08) 8217 5690


Development

Level 10, 1 King William Street,
Adelaide SA 5000

Telephone
(08) 8217 5800

Fax
(08) 8217 5855


Generation Operations

Level 8, 1 King William Street,
Adelaide SA 5000

Telephone
(08) 8217 5211

Fax
(08) 8217 5880


Investor Relations

Level 45, Australia Square
264-278 George Street,
Sydney NSW 2000

Telephone
(02) 8345 5441

Fax
(02) 9252 1556

Manage your shares online – anytime, anywhere

If you hold Origin shares, you can securely view and manage your holdings and investment details online through Boardroom Ltd.

Log in to Boardroom

Get in touch

If you’d prefer to talk to someone here’s how you can get in touch.

Retail shareholders

Boardroom Limited
GPO Box 3993
Sydney South, NSW 2001

Email

Telephone
1300 664 446

Fax
+61 2 9279 0664


Institutional investors

Origin Energy Limited
GPO Box 5376
Sydney, NSW 2001

Telephone
(02) 8345 5000

Fax
(02) 9252 1566

You can also submit our enquiry form – and we’ll get back to you as soon as possible.

Submit a stakeholder enquiry

Media contacts

Our media team are available for accredited media enquiries only.

Anneliis Allen
Senior External Affairs Manager

(02) 8345 5119
0428 967 166

Stephen Ellaway
Senior External Affairs Manager

(02) 9375 5834
0417 851 287

Ryan Auger
External Affairs Manager Retail

(03) 8665 7905
0407 356 377

Christopher Zipf
Senior External Affairs Manager Queensland

(07) 3028 5398
0429 078 331