Hot water hotline

If your hot water system lets you down, we won’t.

Just call us on 13 14 27, seven days a week, and we’ll have an Origin Shop consultant contact you within 24 hours to discuss repairing your system or installing a new one.

This service is available in South Australia, Victoria and Albury NSW.

And even if you don’t need a new hot water service that urgently, an Origin Shop is the best place to come for quality hot water products, expert advice and competitive prices.

We offer you more than other retailers:

• Professional advice
• All the leading brands in gas and electric hot water systems
• Professional installation with warranties for 6 years (Victoria and Albury NSW) or 5 years (South Australia).
• Easy payment terms, because you can’t always plan ahead and hot water is something you can’t wait for
• Competitive prices* – and we’ll match another retailer’s current advertised price, what’s more we’ll guarantee that price for another 14 days. If you see the same item at another competitor, we'll refund 110% of the difference.

Here are the answers to some common questions we’re asked about hot water systems:

• What types of hot water systems can I choose from?
• How do I know what to buy?

*Conditions apply, see in store for details