Dial before you dig
Before you or your contractor begins excavation, it is essential to identify all underground services to the property and locate the position of underground pipe and cable for services like gas, water and telecommunications.
Location of mains and underground services
Dial Before You dig is a free service that covers most utilities and provides the location of gas, telecommunications, water and other services. To determine the location of underground services before you begin excavation, call Dial Before You dig on 1100 or visit their website at www.dialbeforeyoudig.com.au
For emergency locations
- South Australia and Queensland
- To locate a gas main in an emergency, call 1800 808 526
- Victoria and NSW
- To locate a gas main in an emergency, call 1800 676 300
Major works
For more information on major pipeline works, please contact the Origin Energy Asset Management Planning Department in the following states:
- Queensland - 07 3267 9517
- South Australia - 08 8440 1759
- Victoria - 03 9463 8222
Priority mains
Priority mains are major arterial gas pipelines characterised by their size or operating pressure. If you are working in the vicinity of mains of diameter greater than 100mm, or mains with pressure greater than 300kPa, an Origin Energy Asset Management representative may be required on site while excavation takes place.
Please contact the local State office on the following numbers for specific requirements:
- Queensland - 07 3267 9517
- South Australia - 08 8440 1759
- Victoria - 03 9463 8222
Summary of Location Services
Service Cost Telephone Dial Before You Dig Free 1100 Standby Hourly Rate 1800 808 526.
Note:Where plans are provided, they are indicative of pipeline location only and Origin Energy Asset Management recommend "pot holing" and careful excavation to clearly identify the actual location. We make no warranty as to the accuracy of the plans provided. Should damage occur, the cost of repairing the damage and associated consequential damage will be charged.