My Account

Manage your energy account online. Pay your bills, update your details, change your plan and more.


Access your energy account now, login with your email address.



All you need to register is your account number from your latest bill. If you don't have access to this, phone 1300 137 932 to get your account number.


Pay my bill

Pay your electricity or gas account, set up online billing or register for direct debit.

See payment options

Move home

Disconnect your current property and connect your new one when you move.

Start moving home

Contact us

Call 13 24 61 if you have a question about your account, weekdays
7am to 9pm.

My Home Profile

Set up My Home Profile to see estimates of where energy is being used in your home. Login to My Account to complete your Home Profile today*

Find out more

*Residential customers only.

If you or a member or your household uses an approved life support machine register for life support. We'll flag your property accordingly and advise your distributor for the purpose of any planned outages.