Connect your electricity and natural gas with Origin
What you'll need to start your move
Your new address and contact details
3 business days before your move in date
Unrestricted access to your new meter*
* i.e. no locked gates, or unrestrained pets
Your connection could occur any time between 7am and 7pm on your nominated day. Please keep this in mind when choosing your connection date.
Short on time?
If your move is within 3 business days, call 13 24 63 weekdays between 7am and 9pm. We may be able to connect you on the next business day if you call before 1pm.
You’ll also need to call us on 13 24 63 if there’s something blocking the access to the electricity or gas meter at your new address.
Find out more about moving out and disconnecting your energy with Origin.
Building a new home or renovating?
If you don't have an electricity or natural gas meter at your new home yet, you'll need to arrange a new meter installation first.
Your distributor may charge a connection or disconnection fee. Any charges will be billed to us and passed on to you.