Retail

Origin is Australia's largest energy retailer with more than 4.3 million customers. Our diverse product and service offerings include electricity, natural gas, LPG. We are also Australia’s leading provider of low-carbon products such as GreenPower, Green Gas and solar PV.

Electricity and natural gas

Origin supplies electricity to customers that are mainly in New South Wales, Queensland, South Australia, and Victoria. Origin also serves business customers nationally who have been given a choice of electricity retailer.

Origin provides natural gas to residential customers in New South Wales, Queensland, South Australia and Victoria. Natural gas for our retailing operation is sourced from our own gas resources and also under long-term contracts from other producers. This diversity of supply allows us to provide reliable and competitively priced gas for our customers.

Read more about our customer rights, entitlements and obligations.

LPG

We are a retailer of LPG in all Australian states and territories. We are also a LPG wholesaler and own and operate seven seaboard terminals on the Australian east coast. The infrastructure and location advantage of these sites provides a competitive supply and underpins Origin's LPG retail sales.

We also retail automotive LPG through more than 400 service stations throughout Australia.

Origin is also the major supplier of LPG in the Pacific, to countries including Papua New Guinea, The Solomon Islands, Fiji, Vanuatu, Tonga, Samoa, America Samoa and the Cook Islands.

Trading

Origin has an electricity trading function, which buys and sells electricity on the spot market or the National Electricity Market (NEM). Origin's trading function buys hedge contracts and enters into wholesale volume arrangements, which helps protect the company and our customers from the volatility of the spot market.