• Frequently asked questions - Rainwater tank

We'll install your rainwater tank

You can depend on us for professional installation of your new rainwater tank.

Our service includes:

  • Site Inspection. (Please Note: A fee may be charged for a professionally licensed plumber to quote the right rainwater harvesting solution for your home. In the event that the fee is charged, the amount will be deducted from your package, when you proceed with the installation during the 30 day period of quote validity)
  • Installation of an external waterproof power point by a qualified electrician (if required)
  • Connection to a single downpipe within 2 meters of an existing downpipe and overflow connection to a stormwater outlet
  • Connection of the pump to your tank and a tap within 2 meters of the pump ready for connection to your garden hose
  • A waterproof power point within 5 meters of an existing power point
  • A Certificate of Electrical Safety for the external power point
  • A Compliance Certificate to enable you to apply for rebates available through your local water authority
    • ARID - Australian Rainwater Industry Development group
  • Confirmation of delivery and installation time for your tank upon placement of your order. (Seasonal demand may affect the delivery time of your tank)
  • Tanks are installed in accordance with the standards set by ARID (Australian Rainwater Industry
    Development  group).


About our rainwater tanks

  • Contemporary slimline designs to suit the style of your home
  • High quality UV stable polyethylene
  • 15 year warranty
  • Designed and manufactured in Australia to suit local conditions
  • Available in 26 standard colours.

Rainwater tank colours

About the pump

  • The 0.8kW pump is suitable for connection up to 3 garden taps
  • The pump cover is available in 26 standard colours
  • The run dry protection means the pump won’t overheat without water
  • The pump automatically starts when you turn on the tap.

Positioning of your Rain Water Tank

Rain water tanks should be placed on a compacted level base of either:

  • Gravel Cell - Compacted gravel, poured into a honeycomb structure with compacting dust, such as Lilydale topping, OR
  • Concrete – reinforced steel concrete base of 100mm in thickness.

Positioning your tank on other structures (such as soil or sand) may lead to erosion, which may void the warranty on your tank and could lead to damage to the tank, property damage or personal injury.

The area surrounding the inlet of the tank should be clear of trees and/or other debris which may collect in the inlet, affecting the quality of water harvested and requiring additional cleaning maintenance.

Any additional costs will be quoted at the time of the site inspection.