Understanding your electricity bill

Account number
Please have this number ready when contacting us. Account name and billing address
Account holder/s and postal address. Amount due and due date Average daily use
Your consumption pattern compared to same time last year and average cost per day. Account summary
Summary of your account as at the date issued. Lists charges for this bill and any charges carried over from your previous bill.

Issue date:
You will usually have 12 business days to pay.

Charges, payment and adjustments:
Summary of the details on the back of your bill.

Total amount and GST:
This shows the total amount owing and the GST charges included. Greenhouse gas emissions graph
Your greenhouse gas emissions from electricity usage this bill period. Important information
Important message, direct debit and concession information will be displayed here. Messages
Here you will find ways to save money with our special offers.